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Business Process Mapping Training Course

Course Description

This Business Process Mapping Training provides professionals with the knowledge and practical tools to analyze, document, and improve organizational workflows. Through hands-on exercises and real-world examples, participants will learn how to visualize complex business activities, uncover inefficiencies, and design optimized processes aligned with strategic goals. The course also incorporates modern methodologies like BPMN and introduces digital tools for collaborative process mapping.

 

What You’ll Learn:

  • Understand core concepts of business processes and process mapping

  • Identify and document the “As-Is” and “To-Be” states of workflows

  • Apply industry-standard mapping techniques including BPMN

  • Use visual tools and symbols to represent processes effectively

  • Facilitate process discovery workshops with stakeholders

  • Analyze time, cost, and resources tied to process execution

  • Detect inefficiencies and eliminate bottlenecks

  • Design future-state processes that enhance business performance

  • Utilize digital solutions for mapping, simulation, and optimization

Course Curriculum

  • Introduction to Business Processes

    • Defining a Business Process

    • Key Terminology and Concepts

    • Importance of Business Process Mapping in Today’s Digital Landscape

  • Phases of Business Process Mapping

    • Overview of the Mapping Lifecycle

    • Capturing the “As-Is” State of Processes

    • Designing the “To-Be” Process Vision

    • Bridging the Gap Between Current and Future State

  • Mapping Core Business Activities

    • Identifying Process Boundaries (Start, End, and Objectives)

    • Key Components in a Process Map

    • Methods of Process Mapping (Flowcharts, BPMN, Value Stream Mapping)

    • Process Mapping Symbols and Their Applications

  • Adding Depth to Process Details

    • Facilitating Effective Process Mapping Workshops

    • Structuring Titles and Numbering for Traceability

    • Capturing Sub-processes and Exception Flows

  • Assigning Ownership and Responsibilities

    • Leveraging Swimlane Diagrams for Role Clarity

    • Opportunity Flowcharting for Process Improvement

    • Creating and Interpreting Swimlane Diagrams

    • Incorporating Standard BPMN 2.0 Symbols and Notations

  • Building the Process Map

    • Steps to Develop a Functional Process Map

    • Layered Mapping: High-Level and Detailed Views (Box 1 to Box 7)

    • Constructing Cross-Functional Process Diagrams

    • Best Practices for Documentation and Annotation

  • Time, Cost, and Validation Techniques

    • Estimating Process Duration and Resource Utilization

    • Cost Analysis Within Process Maps

    • Evaluating and Validating Map Accuracy

    • Using Digital Tools for Process Simulation and Validation

  • Analyzing and Optimizing Processes

    • Introduction to Process Analysis Techniques

    • Root Cause Identification Using the "5 Whys"

    • Identifying and Resolving Bottlenecks

    • Strategies to Enhance Process Efficiency

  • Designing Future-State (“To-Be”) Processes

    • Why Process Redesign is Essential

    • Approaches for Transforming Current Processes

    • Aligning Process Changes with Business Goals

    • Leveraging Automation and Digital Tools in the “To-Be” State

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Chronolearn

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I am a web developer with a vast array of knowledge in many different front end and back end languages, responsive frameworks, databases, and best code practices

Reviews

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Cain Buck 23 Jun, 2024

Good course loved it a lot

Title From Date To Date Cost
Upcoming Classes 2025-05-24 2025-05-24 499
Upcoming Classes 2025-06-28 2025-06-28 499
Upcoming Classes 2025-07-26 2025-07-26 499
This Course Fee:

₹1,299.00

₹1,600.00
Course includes:
  • img Level
      Intermediate
  • img Duration 8h
  • img Passing Marks 770
  • img Exam Duration 1h 30m
  • img Certifications Yes
  • img Language
      German English Arabic French Spanish
  • img Access 90 Days
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