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People Management Skills

Course Description

Description

This self-paced course is tailored for professionals who want to become effective and empathetic people managers. Whether you're a first-time supervisor or a mid-level leader, this program provides practical tools to build high-performing teams, improve communication, and manage diverse personalities.

The course includes real-world scenarios, downloadable templates, and guided simulations like the “People Management Lab”. Learners explore Emotional Intelligence (EQ), feedback models, conflict resolution, and team profiling tools like DISC, MBTI, and Belbin Roles. Designed for 2025 leadership needs, it empowers managers to lead with clarity, accountability, and empathy.

What You Will Learn

  • Build trust-based, results-oriented team relationships

  • Delegate effectively and track accountability

  • Handle conflict and lead difficult conversations

  • Understand and apply Emotional Intelligence in leadership

  • Use personality and team profiling tools: DISC, MBTI, Belbin

  • Provide structured, constructive feedback

  • Lead hybrid and diverse teams with inclusive practices

  • Foster motivation, engagement, and team well-being

  • Apply leadership skills through simulated exercises

  • Use downloadable resources: delegation planner, feedback tracker, and team meeting templates

Course Curriculum

  • Foundations of People Management

    • Transitioning from individual contributor to manager

    • Key traits of successful people leaders

  • Communication & Listening Skills

    • Active listening, assertive communication

    • Giving and receiving feedback (SBI model, Feedforward)

  • Emotional Intelligence in Leadership

    • Self-awareness and empathy

    • Recognizing and managing emotions in teams

    • Emotional regulation techniques for managers

  • Conflict Resolution & Difficult Conversations

    • Types of conflict in teams

    • Frameworks: Crucial Conversations, Nonviolent Communication (NVC)

    • De-escalation strategies

  • Motivation & Team Engagement

    • Intrinsic vs extrinsic motivation

    • Engagement strategies for hybrid/remote teams

    • Managing burnout and wellness

  • Delegation & Accountability

    • Delegation matrix and planner

    • Empowerment vs micromanagement

    • Using a feedback tracker for task follow-up

  • Personality & Team Management Tools

    • Understanding DISC, MBTI, and Belbin roles

    • Applying profiles for better collaboration and delegation

    • Team dynamics and synergy building

  • The People Management Lab (Simulation)

    • Role-play leadership scenarios

    • Team feedback reviews and reflection

    • Micro-practice sessions on feedback, delegation, conflict

  • Diversity, Equity & Inclusion in Teams

    • Managing generational and cultural differences

    • Promoting inclusive language and behavior

    • Building psychologically safe spaces

  • Final Review & Certification

    • Recap key frameworks and tools

    • 90-minute assessment (MCQs + reflection-based case studies)

    • Certificate of People Management Excellence

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Chronolearn

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Title From Date To Date Cost
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This Course Fee:

₹14,999.00

₹25,000.00
Course includes:
  • img Level
      Beginner Intermediate Expert
  • img Duration 9h
  • img Passing Marks 75
  • img Exam Duration 1h 30m
  • img Certifications Yes
  • img Language
      English German Arabic French Spanish
  • img Access 90 days
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