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Emotional Intelligence in Leadership

Course Description

This self-paced course equips leaders and professionals with the essential skills of Emotional Intelligence (EI) to enhance team performance, build trust, and lead with empathy. Participants will explore the five core components of EI, engage in reflective practices, and apply strategies to manage themselves and others more effectively in dynamic work environments.

Learners receive a Leadership EI Toolkit, complete self-assessment benchmarks, and develop practical skills to navigate conflict, deliver feedback, and cultivate emotionally intelligent cultures. On successful completion, participants earn the “Certified Emotionally Intelligent Leader” credential, boosting their personal brand and leadership credibility.

 

What You Will Learn

  • Understand the science and psychology behind Emotional Intelligence

  • Assess your personal EI level through a guided self-assessment toolkit

  • Develop self-awareness and manage emotional triggers effectively

  • Build empathy and active listening into leadership routines

  • Navigate team conflict and lead difficult conversations with clarity

  • Improve collaboration and communication across diverse teams

  • Practice emotionally intelligent feedback and coaching

  • Integrate mindfulness, reflection, and regulation in daily leadership

  • Build emotionally safe, inclusive, and resilient teams

  • Apply EI frameworks in real-world workplace scenarios

Course Curriculum

  • Introduction to Emotional Intelligence

    • What is EI? Why it matters in leadership

    • Goleman's EI framework: Self-awareness, self-regulation, motivation, empathy, social skills

    • Benchmarking your EI: Pre-course self-assessment

  • Developing Self-Awareness

    • Identifying emotional triggers

    • Reflective leadership practices

    • Daily journaling and EI mapping exercise

  • Self-Regulation & Mindful Leadership

    • Managing reactions under pressure

    • Mindfulness techniques for emotional balance

    • Emotional reframing and response strategies

  • Empathy & Active Listening

    • Cognitive vs emotional empathy

    • Deep listening, validation, and presence

    • Practicing empathetic feedback

  • Conflict Management with EI

    • Recognizing emotional patterns in conflict

    • De-escalation techniques using empathy and logic

    • Case studies: Difficult conversations with team members

  • Social Skills & Relationship Building

    • Building rapport and influence

    • Leadership communication do’s and don’ts

    • Leading diverse, multi-generational teams

  • Coaching, Feedback & EI Communication

    • Emotionally intelligent coaching conversations

    • SBI + Feedforward model for feedback

    • Trust-building in 1-on-1s and performance reviews

  • Building Emotionally Intelligent Teams

    • Psychological safety and team wellbeing

    • Encouraging emotional expression at work

    • Creating a culture of compassion and accountability

  • Leadership EI Lab

    • Practice activities: Role plays, peer reflections

    • Journaling prompts and team scenarios

    • Debrief and insights from self-coaching

  • Final Certification & Action Plan

    • Final self-assessment + 90-min exam

    • Action plan: Your Emotional Intelligence Growth Roadmap

    • Earn: Certified Emotionally Intelligent Leader badge

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Title From Date To Date Cost
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This Course Fee:

₹14,999.00

₹25,000.00
Course includes:
  • img Level
      Beginner Intermediate Expert
  • img Duration 6h
  • img Passing Marks 75
  • img Exam Duration 1h 30m
  • img Certifications Yes
  • img Language
      English German Arabic French Spanish
  • img Access 90 Days
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