Business English Communication || Chrono Learn

Course Details

English
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Business English Communication

By Chronolearn
09/Jul/2025
0 Students

Course Description

Strengthen your communication skills for today’s global workplace with this practical, hands-on course. Business English Communication is designed to help professionals and students master the art of writing, speaking, and digital interaction in a business setting. Through real-world scenarios, peer collaboration, and expert feedback, you’ll learn to express ideas clearly, confidently, and respectfully across diverse platforms and cultures.

What You Will Learn:

Core Business Communication Skills

Use clear, concise, and professional language in workplace settings
Understand the 7 C’s of effective communication

Professional Writing Mastery

Write impactful emails, reports, proposals, and memos
Apply proper grammar, tone, structure, and etiquette

Effective Oral & Presentation Skills

Speak with clarity and confidence in meetings and presentations
Master voice modulation, non-verbal cues, and Q&A handling

Digital & Virtual Communication

Communicate professionally via chat, email, video calls, and collaborative platforms
Adapt tone and etiquette for remote/hybrid work

Cross-Cultural & Inclusive Communication

Understand global language nuances and avoid communication bias
Use inclusive and respectful language for diverse teams

Active Listening & Conflict Management

Practice active and reflective listening
Navigate feedback, miscommunication, and tough conversations with tact

Practical Business Writing & Peer Review

Draft real-world business documents
Collaborate on edits and receive personalized instructor feedback

Course Curriculum

Foundations of Business Communication
What You Will Learn
- Introduction to Business Communication
- Importance of Clear, Concise, and Professional Language
- 7 C’s of Effective Communication (Clear, Concise, Courteous, etc.)
- Tone and Formality in Workplace Communication
- Business Communication vs. Casual Conversation

Written Communication Skills
What You Will Learn
- Writing Professional Emails and Business Letters
- Structuring Memos, Reports, and Proposals
- Effective Use of Grammar, Punctuation, and Sentence Flow
- Email Etiquette and Tone Management
- Crafting Subject Lines, CTAs, and Professional Sign-Offs
- Avoiding Common Writing Mistakes in Business Contexts

Oral Communication & Presentations
What You Will Learn
- Speaking Clearly and Professionally in Meetings
- Verbal and Non-verbal Communication Techniques
- Presentation Skills: Structure, Clarity, and Confidence
- Voice Modulation and Audience Engagement
- Handling Q&A Sessions with Poise
- Elevator Pitches and Brief Introductions

Communication in a Digital Workplace
What You Will Learn
- Writing for Digital Platforms (Chats, Slack, Teams, etc.)
- Adapting Tone for Virtual Communication
- Communicating in Hybrid and Remote Environments
- Video Call Etiquette and Virtual Presentation Best Practices
- Asynchronous Communication & Managing Response Time

Cross-Cultural & Inclusive Communication
What You Will Learn
- Communicating with Global Teams
- Understanding Cultural Nuances in Language
- Avoiding Bias and Stereotypes in Communication
- Building Empathy and Respect Through Language
- Inclusive Language for a Diverse Workplace

Listening, Feedback & Conflict Resolution
What You Will Learn
- Active and Reflective Listening Skills
- Asking Clarifying Questions and Summarizing Effectively
- Giving and Receiving Constructive Feedback
- Dealing with Miscommunication and Conflict Diplomatically
- Managing Difficult Conversations with Tact

Business Writing Practice and Peer Review
What You Will Learn
- Hands-On Practice: Drafting Mails, Memos, and Reports
- Peer Review and Collaborative Editing
- Real-world Case Exercises and Scenarios
- Personalised Feedback from Instructors

Chronolearn

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I am a web developer with a vast array of knowledge in many different front end and back end languages, responsive frameworks, databases, and best code practices